| We
are committed to ensuring all our customers receive the best possible
service. We also recognise that some of our customers have particular
needs, which we endeavour to take into account when dealing with
them.
The Disability Discrimination Act sets out a number of requirements
for companies, which we support and are committed to meeting.
We are currently building on our existing strengths in looking
after the needs of disabled customers, which includes the provision
of information in alternative, accessible formats.
- Plain text here
- .pdf files here.
- Color corrected for gamma here
This Internet Web Site is one of the ways in which we are working
to make our services and products more accessible to all our
customers. We are currently working with the Royal National Institute
for the Blind to evaluate our new Site with the Disability Discrimination
Act and the Web Accessibility Initiative guidelines, and will
be making changes to the Site based on their recommendations.
We are constantly reviewing the services that we deliver, and
invite comments and suggestions from our customers and members
to help us in doing this.
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